Privacy policy

The Silco, d.o.o. company respects the significance of personal data protection and, therefore, it handles the data acquired through the e-shop or the web site in compliance with the General Data Protection Regulation (GDPR).

Your personal information is collected subject to your explicit consent through web channels or in writing. Data that may be stored for the purposes of informing include: 

  • name and surname;
  • address;
  • contact details (e.g. web address, phone number);
  • company name and collaboration conditions (for B2B partners);
  • purchasing habits.

In our pursuance of efficient collaboration and compliance with the legislation, you are guaranteed the rights to:

  • access to personal data (for examination);
  • correct/amend personal data;
  • set limitations on the processing of personal data;
  • portability of personal data;
  • the deletion of personal data (“right to be forgotten”);
  • objection.

The data collected will be used exclusively for the purposes for which it was collected by the site or submitted by the customers, and for the purposes of improving the site experience. The Silco, d.o.o. company respects the confidentiality of personal data and the privacy of e-store customers; therefore, it will take all measures to protect them from infringement or abuse.

The company will not apply personal data and contact details for other purposes or disclose it to third parties without the explicit consent of the web site user, except in cases provided by the law. Within the provisions of the law, the company will be bound to disclose the customer’s personal data to mail/dispatch service providers, IT service providers (software maintenance, servicing and hosting), to the administrator and the custodian of the web site, and to the custodian of bookkeeping services.

Customers’ personal data is stored in the Silco, d.o.o. company database, except for credit card details.

All the data submitted by the customer will be stored exclusively by the seller and safeguarded in compliance with the legislation governing personal data protection. They will only be applied subject to the customer’s consent, in a way enabling the seller to ensure the smooth processing of the e-purchase. If so wished by the customer, it will also be used to facilitate the broadcasting of notifications, offers, news, events, marketing/advertisement content, prize games and general messages from the company.

For all additional information, modifications, revocation or if you have questions regarding the use and protection of personal data, please contact us here.